Our 1 year old cockapoo has his first ear infection. It's actually a double ear infection. Poor guy! We are new dog owners and have been grooming him ourselves -- except for the hair in his inner ears, which has become a problem. The vet said we need to be plucking that hair out -- and most groomers won't do it here. As I've been reading up on it, I've found that pulling out ear canal hair is controversial because it's painful! What do all of you do to prevent ear infections when the hair grows in the ear and gets matted? Also, along the same lines, do you use cotton balls in the ears when bathing or swimming?