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Discussion Starter · #1 ·
Has anyone who insured with vetsmedicover got their renewals yet? I know the price has gone up since it was discussed last year and a few people took out policies, I was just wondering if they intend to put the price up to the price stated online. Just getting prepared for price increase ... or move x
 

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I too noticed the price has gone up. I assumed and I'm sure I read it somewhere when I first joined them, that the price quoted would always remain the same. It has jumped in price. I think I will give them a call on Monday (if I remeber). Millie doesn't renew until April/May time.
 

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Discussion Starter · #3 ·
Yeh Julie thats how I interpreted it, that was a big appeal for me as Wilfs had slowly crept up every year, without ever claiming. So I was eager to know what peoples experiences were, I know people insured before I did so it must be renewal time soon x
 

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Wow its £32 a month for the standard price, I'm sure when I first looked at it a year ago it was something like £23 a month and I think it went up between me looking at it and Betty's insurance running out for me to switch.

I thought the price you signed up for was the price that you would always pay so will be interested if they try and put your price up.
 

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When I took it out for Mable it was £18 then shortly after when Wilfs needed renewing it was £21. Did you get the impression that your premium would nt go up Jules ? x
That's why I never got it for Betty as think it was £18 also when I first saw it but as it had gone up when I needed to renew it wasn't better value than my usual insurance for Betty.

Fingers crossed it stays the same price for you as that was definitely the impression I got. £32 a month is similar to the PetPlan type price and what made the vetsmedicover such good value was it was cheaper but with good cover.
 

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Thats good to know though, I missed Lollys op hope she's okay now xx
She's fine now thank you. she had a small wart like growth in her ear which needed to be removed and then she got another ear infection because of all the messing with her ear. Our vets were great filling in the forms and posting them off for us. Luckily she had waited before sending them off as she had an idea an infection may follow so we claimed for the initial consult, op and follow up of pain killers and antibiotics. We paid the vets initially and vetsmedicover paid us directly. The money came through within 2 weeks.
 

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OK. My renewal has just come through and it has gone up !

They're saying its now £28 per month, whereas I paid £18 per month originally. I can't find anything on my paperwork stating that they would guarantee the original price. I will give them a call and ask, but I don't hold out much hope.
 

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Julie - John told me about a this website
www.archive.org/web/web.php whc

which searches for old webpages. I've had a look back and I can't see anything except for a misleading bit in the FAQ's which says

Will the premium increase after the first claim?


Your premiums will remain the same; £14 for a cat and £18 for a dog. We've made it easy for you to budget and organise your pet's healthcare.
 

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Just did a google search about the price increase and came across a Great Dane owners forum where someone had posted this
Will the premium increase after the first claim?


We do not underwrite individual policies, so your premium will not increase following a claim. However, rates may alter following inflation, or other cost rises outside of our control.,

I knew I had read about prices rising with inflation. Might be worth quoting this when we all ring!
 

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And this on an insurance forum is written by someone who works for Vetsmedicover http://www.pet-insurance-discount.c...nsurance-policy.html/comment-page-1/#comments

Francesca Oddie says:
March 29, 2011 at 2:46 pm

Hi All!

I’ll try to cover everything… I’ll write in points to keep it clear.

- We prefer to pay vets direct however, if the vet doesn’t want to be paid direct then we obviously can’t! We were set up to have claims pre-authorisation to give you and your vet peace of mind. That way, everyone knows everything is covered, the vet can be paid directly and you don’t have to pay up front. However, vets have been stung by other companies in the past and can be reluctant. This is up to your vet and hopefully will work more efficiently in the future when our brand is more established; it’s just a question of trust.

- Costs of treatment have 25% margin, they will not be arguing over the costs!

- Urgent medical treatment is life-threatening.

- The price is fixed, there will be incremental increases, naturally, that’s life. Select breed dogs are already £28 a month. We had that put in because I wanted to control the risk. We were going to be flooded with high risk breeds without the supplement.

- The review centre has some reviews… otherwise look at our facebook and twitter pages. I’ve just had a claims report sent over to me and am going to contact some clients and ask them to send in some comments.

Hope this covers everything :)

Francesca
 

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Discussion Starter · #19 ·
£10 is a pretty big jump and I knew I could have gotten cover cheaper last year but with their implication that it would nt rise, I went with them...back to the drawing board will go check out Pets at home and John Lewis... it just goes to show though that however they worded things people took it to mean that there would be no rise. Im going to check if I printed off their original advert x
 

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Oh no im with this insurance company also think i toke it out in July? I will be really upset if they put up the price I thought taking out life cover would mean the price stayed the same ,please let me know if you find anything else out Thanks x
 
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